Privacy Policy

Last Updated: January 2, 2026

1. Introduction

LagrangeDATA.ai ("Company," "we," "us," "our," or "LagrangeDATA.ai") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website located at https://lagrangedata.ai/ (the "Site") and use our services (the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services. By accessing and using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us, including:

• Account Registration Information: Name, email address, company name, phone number, and account credentials when you create an account
• Payment Information: Billing address, payment method, and transaction history (processed securely through third-party payment processors)
• Communications: Correspondence you send us, including emails, support tickets, and inquiries
• Profile Information: Information you choose to share in your user profile
• Customer Data: Data you upload to our Services for processing, transformation, or analysis

2.2 Information Collected Automatically

When you access our Site and Services, we automatically collect certain information:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Information: Pages visited, time spent, features accessed, and interactions with our Services
• IP Address and Location Data: Your IP address and general geographic location (city/region level)
• Log Data: Server logs containing access times, referring URLs, and error information
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7)

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors and financial institutions
• Analytics providers
• Third-party service providers
• Public databases and data brokers (for verification purposes only)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and maintain our Services
• To process transactions and send related information
• To send technical notices, security alerts, and administrative messages
• To respond to your inquiries, comments, and support requests
• To monitor and analyze usage patterns and trends
• To improve, maintain, and develop new features of our Services
• To detect, prevent, and address fraud, abuse, and security issues
• To personalize your experience on our Site
• To send marketing and promotional communications (with your consent)
• To comply with legal obligations and enforce our agreements
• To create aggregated and anonymized reports about our Services

4. Legal Basis for Processing (GDPR)

For individuals in the European Union, United Kingdom, and other jurisdictions with similar data protection laws, we process personal data based on the following legal bases:

• Contract Performance: Processing necessary to enter into and perform our service agreement with you
• Legitimate Interests: Our legitimate business interests in operating and improving our Services
• Consent: Your explicit consent to specific processing activities
• Legal Compliance: Processing required by applicable laws and regulations
• Vital Interests: Protecting the vital interests of individuals

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including cloud infrastructure providers, payment processors, email service providers, and analytics platforms. These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security measures.

5.2 Business Transfers

If LagrangeDATA.ai is involved in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, your information may be shared as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your information when required by law or when we have a good-faith belief that such disclosure is necessary to:

• Comply with applicable laws, regulations, court orders, or legal process
• Enforce our Terms and Conditions and other agreements
• Protect the security or integrity of our Services
• Protect the rights, privacy, safety, or property of LagrangeDATA.ai, users, or the public

5.4 Aggregated and Anonymized Data

We may share aggregated and anonymized information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

6. Data Retention

We retain personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purposes for which we use it:

• Account Information: Retained for the duration of your account and for a reasonable period thereafter
• Payment Information: Retained in accordance with financial regulations (typically 7 years)
• Customer Data: Retained according to your instructions and applicable data protection laws
• Log Data: Typically retained for 90 days
• Cookies: Retained as specified in our Cookie Policy

We will delete or anonymize your personal information when it is no longer necessary, unless we are required to retain it by law.

7. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and collect usage information.

7.1 Types of Cookies

• Essential Cookies: Required for basic Site functionality
• Performance Cookies: Collect information about how you use our Site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for targeted advertising (only with consent)

7.2 Cookie Control

Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Refer to your browser's help menu for instructions. Note that disabling cookies may limit your ability to use certain features of our Site.

8. Data Security

LagrangeDATA.ai implements comprehensive technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (TLS/SSL protocols)
• Secure authentication mechanisms and access controls
• Regular security assessments and vulnerability testing
• Employee training and confidentiality agreements
• Incident response procedures

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

9.1 GDPR Rights (EU, UK, and Similar Jurisdictions)

• Right of Access: Request a copy of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your information
• Right to Data Portability: Request your information in a structured, commonly used format
• Right to Object: Object to processing for marketing or legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing

9.2 CCPA/CPRA Rights (California Residents)

• Right to know what personal information is collected, used, and shared
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to correction of inaccurate personal information
• Right to limit use and disclosure of sensitive personal information

9.3 Exercising Your Rights

To exercise any of these rights, please submit a request using the contact information in Section 11. We will verify your identity and respond within the timeframes required by applicable law (typically 30-45 days). We may request additional information to confirm your identity or clarify your request.

10. Third-Party Links

Our Site may contain links to third-party websites and services that are not operated by LagrangeDATA.ai. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

11. International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have data protection laws equivalent to your country of origin.

When we transfer information internationally, we implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Binding corporate rules
• Your explicit consent

12. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.

13. California Consumer Privacy Act (CCPA) Disclosures

If you are a California resident, the CCPA provides you with specific rights. In the past 12 months, we have collected the following categories of personal information:

• Identifiers (name, email, IP address, account credentials)
• Commercial information (purchase history, payment information)
• Internet activity (browsing history, Site interactions)
• Device information (device type, browser, operating system)
• Professional information (job title, company)

We do not sell personal information as defined under CCPA. To submit a request or for more information about your CCPA rights, please use the contact information in Section 11.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Site and updating the "Last Updated" date. Your continued use of our Services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

16. California Privacy Rights - Contact Information

If you are a California resident and have questions about your privacy rights, you may also contact the California Consumer Protection Agency at https://www.oag.ca.gov/.